Shaffer plans, themes, equips, installs, and supports complete Family Entertainment Centers — from consultation and floor design through game mix, financing, delivery, training, and service after the doors open. One employee-owned team that has outfitted operators' floors since 1929.
Tell us about your venue. We'll respond within 1 business day with a plan, game mix, and financing options.
Building an FEC means juggling design, equipment, financing, install, and training. Shaffer runs all of it under one roof, so you have a single accountable partner the whole way.
We learn your market, audience, space, budget, and revenue goals — then map the concept and business plan that fit.
Floor plans built to optimize traffic flow, sightlines, and revenue per square foot, from the entrance to the prize counter.
Branding, theming, lighting, and layout that turn a room into a destination your community wants to come back to.
The right blend across all six categories — new, used, or refurbished — chosen for your floor, your guests, and your returns.
Logistics, professional install, and card-system and network setup. Your floor is fully operational before opening day.
Staff training and opening support, then parts, service, and floor refreshes from our team long after the doors open.
Cranes to coin pushers, we spec the complete game mix — and as a brand-neutral distributor for virtually every major manufacturer, we recommend what fits your floor, not a product line.
Consultation, design, equipment, financing, install, and service from a single team — no juggling separate vendors.
We represent virtually every major manufacturer, so we spec the equipment that fits your floor — not a product line we're tied to.
Nearly a century of FEC experience, and a team of employee-owners personally invested in a successful opening.
Leasing and financing for the whole build, plus parts, maintenance, and floor refreshes long after launch.
Shaffer has been a cornerstone of our success for over 10 years. From room design and technical support to a steady supply of parts, they're true collaborators — deeply committed to helping us run a profitable business. I view them as part of my team, not just a vendor.
The delivery and installation were very smooth — the technicians made sure I felt confident operating every machine. And even after we opened our doors, the support didn't stop: responsive, knowledgeable, and genuinely invested in helping our arcade succeed.
Being new to the family entertainment world, Shaffer's knowledge and support through the sales and install process was a huge help — and it doesn't stop there. They continue to assist with any warranty and non-warranty items that pop up.
Both. Shaffer is a full-service partner: business consultation, space planning and floor design, theming and layout, equipment and game-mix selection, financing and leasing, delivery and installation, staff training, and ongoing service. You can use us end-to-end or for any single piece.
Yes — a large share of our buildouts are first-time operators. We start with business consultation around your market, audience, space, and budget, then design the floor and game mix to match.
Yes. Our team produces floor plans built around traffic flow, sightlines, and revenue per square foot, plus theming, branding, lighting, and layout to make the space a destination.
Shaffer provides financing and leasing through our network of partnered lenders, structured to cover the full project rather than just individual machines.
It depends on scope and construction timelines on your end. In-stock equipment typically ships in 7–10 days; full design-and-install projects run longer. Your sales rep maps an exact timeline once the floor plan and game mix are set.
The partnership continues. You get staff training and opening support up front, then parts, service, maintenance, and floor refreshes. As an employee-owned distributor, Shaffer is built around long-term operator relationships.
Tell us about your space and your vision. A Shaffer rep will follow up within one business day with a plan, a game mix, and financing options for your buildout.